204 Creating Menus for Service Advisors
This course is required for SA Level 2 Certification.
The purpose of this course is to provide the service advisor or manager a simple approach to good better best sales.
The student will learn the following impact items…
- How to create a dealership specific menu for maintenance sales
- How to create a 1,2 or 3-tiered approach to drive sales
- How to present GOOD, BETTER, BEST in the drive
- How to sell maintenance items for a profit
- How to easily move a customer from the MINIMUM to the BEST package
This class is designed for the following associates…Service Advisor, Service Manager, Parts Associates, Parts Manager, General Manager. The goal is for the student to see an increase in RO Sales, Customer Engagement and improve CSI and Retention.