254 PST Additional Services and Sales-Menu
The purpose of this course is to provide simple steps into additional Professional Series sales on the drive.
The student will learn the following impact items…
- How to present the Professional Series Packages on the service drive
- The philosophy of menu driven sales
- How to present the Good, Better, Best packages on the drive
- How to ask for an upgrade in engine oil protection
This class is designed for the following associates…Service Advisor, Service Manager, General Manager, Cashier, Valet, Technician, Parts Manager, Parts Associate